Legal

Terms of service

Effective August 24, 2026
Before publishing: fill in the bracketed items, confirm the refund line matches how you actually handle it, and have this reviewed by a lawyer licensed in Colorado. Custom Coaching and retreats have their own agreements and waivers; this page covers the website and Always Ready.

These terms cover your use of ultralife.co and the Always Ready Training Club. By using the site or starting a trial, you agree to them. Custom Coaching and retreats are governed by separate agreements you'll sign before they begin, and where those conflict with this page, they win.

Who we are and what this is

UltraLife ([LEGAL ENTITY NAME]) provides fitness coaching, training programs, nutrition guidance, and retreats for adults, delivered online through the CoachRx app and in person. Our coaches are certified personal trainers and board-certified nutritionists. We are not physicians, dietitians, or physical therapists, and nothing we provide is medical advice.

Not medical advice, and your responsibility

Exercise carries risk, including injury and, rarely, serious harm. Before starting any program with us, talk to your doctor, especially if you're pregnant, have a heart condition, high blood pressure, diabetes, a history of injury, or any condition that could be affected by exercise or changes to your diet. You're responsible for training within your abilities, using equipment safely, stopping if something hurts, and telling us about anything that affects your ability to train. The calorie and macro calculator gives general estimates from standard formulas; it's a starting point, not a prescription.

To the extent the law allows, you assume the risks of participating and release us from claims arising from your participation, except where caused by our gross negligence or willful misconduct.

Eligibility

You must be at least 18 and able to enter a binding agreement. For unsupervised online programs we ask that you have roughly a year of experience training in a gym so you can perform the movements safely.

Always Ready: trial, billing, cancellation

  • Free trial. Always Ready starts with a 7-day free trial. A payment card is required to start it. You won't be charged during the trial.
  • Subscription. When the trial ends, your membership begins automatically at $49 per month (plus any applicable tax), billed monthly to the card on file until you cancel. Prices may change with at least 30 days' notice by email; the new price applies at your next renewal.
  • Cancellation. Cancel anytime in the CoachRx app. Cancelling during the trial means you're never charged. Cancelling later stops future charges; you keep access through the end of the period you've paid for.
  • Refunds. [CONFIRM: Monthly payments are not refunded for partial months. If something went wrong on our side, email us and we'll make it right.]
  • Pauses. You can pause your trial or membership from the app or by contacting us, for example to fit in a Kickoff Call.
  • Billing is handled by CoachRx through Stripe. Your CoachRx account is also subject to CoachRx's own terms and privacy policy.

Kickoff Calls and strategy sessions

Kickoff Calls (for Always Ready members) and strategy sessions (for people considering Custom Coaching) are free, short, and scheduled through a booking link. If you can't make a time, please reschedule or cancel through that link. We may limit repeat bookings.

Your content and ours

The programs, workouts, videos, written guidance, and site content are ours (or licensed to us) and are for your personal, non-commercial use while you're a member. Don't copy, resell, redistribute, or share your account. Anything you send us, such as form-check videos or messages, stays yours; you give us permission to use it to coach you. We won't use your name, image, or results in marketing without asking you first.

Acceptable use

Don't misuse the site or app, interfere with their operation, attempt to access other members' data, or use our services for anything unlawful. We can suspend or end access for violations, and we'll tell you why.

Retreats

Retreats have their own application, agreement, deposit, cancellation, and liability terms, which you'll receive before you commit. Travel, insurance, and medical fitness for the activities are your responsibility.

Disclaimers and limits

The site and services are provided "as is." Results vary and we don't guarantee any specific outcome. To the fullest extent the law allows, we're not liable for indirect, incidental, or consequential damages, and our total liability to you for any claim relating to the site or Always Ready is limited to the amount you paid us in the twelve months before the claim. Some places don't allow these limits, so they may not fully apply to you.

Disputes

These terms are governed by Colorado law. If we have a disagreement, email us first and we'll try to sort it out within 30 days. Failing that, claims will be brought in the state or federal courts located in [COUNTY], Colorado, and each of us agrees to that venue.

Changes

We may update these terms. We'll change the date at the top and, for material changes affecting members, email you before they take effect. Continuing to use the services after that means you accept the changes.

Contact

[LEGAL ENTITY NAME]
[MAILING ADDRESS]
[CONTACT EMAIL]